Questions & Answers
Have any questions? Find answers here.
Find answers to the most common questions about our products, orders, shipping, and more. We're here to make your shopping experience effortless and enjoyable!
Sizes & Measurements
Our products do not have specific measurements, but each item includes a Size Guide, where you can find the ideal measurements for each available size.
Order Cancellation – How to Proceed?
- If you selected bank slip (boleto) as your payment method and have not yet made the payment, your order will be automatically cancelled after 7 days, with no charges.
- If you paid by credit card, you must wait for the payment confirmation before requesting cancellation.
- To request a cancellation, please contact our Customer Support Team before the order is invoiced.
How to View a Product Price?
To check a product’s price, simply click on the item, and a new page will open with all details, including pricing information.
Payment Methods
We accept payments via PIX, credit card, or bank transfer.
For credit card payments, instalments are available under the following condition:
- 1 to 6 instalments: Minimum of R$50 per instalment.